Cancellation Policy Customers can request order cancellation before the order is shipped. Once the order has been shipped, it cannot be cancelled. In such cases, customers may request a return after delivery as per our Return & Refund Policy. To cancel an order, please contact us as soon as possible with your order details. Email: info.jay212@gmail.com Phone: 8000022211 If a prepaid order is cancelled before shipping, the refund will be processed to the original payment method within 7 to 10 working days.